Frequently Asked Questions about Online Giving
What is Online Giving?
Online Giving allows our GUMchurch community to give their regular offering, a special offering, a memorial offering, or even support a specific project right from their computer. You can set it up to transfer the money to the church from your checking account, savings account, or other banking accounts. You may also choose to transfer the money from a debit or credit card. You can even submit an offering by text message! You can do a one-time offering or set up a recurring transaction.
Is it safe?
Yes! Our Online Offering is managed by Vanco Services, a PCI (Payment Card Industry) Level 1 Compliant Service Provider who is also accredited by the Better Business Bureau with an “A+” rating.
Do I need to install anything on my computer to participate?
No, all you need is access to the internet.
Why should I sign up?
This method is extremely convenient for you and provides much-needed consistency for our church. It eliminates the need for offering envelopes and check writing. You no longer need to worry about bringing your checkbook to church! Plus, Online Giving makes it easy for you to get your offering in when you are travelling or otherwise unable to be at church.
Do I have to sign up?
Of course not! While you are encouraged to sign up, you certainly don’t have to!
Do I have to contribute weekly?
No, you can set it up for weekly, biweekly, monthly or less often. It is up to the financial plan that works for you.
Is there a minimum?
No, again, it is what works for you financially.
What if I change my mind?
Yes, you control the dates, amounts etc. If your finances change you can change the amount you give. Just log in and make the adjustment. You can cancel at any time.
Can I use my credit card that collects miles or points?
Yes, some people use their credit cards for this reason.
If I tried to set it up but didn’t finish do I have to start again?
No, just log in with the name and password you chose and start from there.
How do I start? Go to gumonline.org and click on “Giving”
How long does it take to set up? We had one person do it in a meeting and took less than 2 minutes. You do it at home so you have your banking or credit card information handy.
What do I do with my envelopes?
Turn them into the office so they can be reused.
I already give with an automatic payment through my bank. Why should I switch to this?
There are many advantages of giving through GUMchurch’s Online Giving instead of the bank. You are able to set up automatic recurring offerings, give to multiple funds, view a complete offering history and more. Also with Online Giving, GUMchurch is able to better track and post offerings.
Can I change or cancel my offering any time?
Yes. You can log in to your account any time to make changes to how much you give, how often you give, which funds you give to, or to cancel any payments.
Will offering still be received during worship?
At this time, there are no plans to change the way offering is received during our worship services.
Will I still receive a quarterly giving statement from GUMchurch?
Yes. At this time, no changes will be made to how or when giving statements are sent out from the church office.